Looking for a Smith.ai Alternative? Meet Front Desk.
Key takeaways
- Smith.ai is an option to assess for call handling. Confirm its current features, languages and pricing directly.
- ADV/MVMT builds and maintains your website. Website + Bookings adds contacts, booking requests and follow-up tracking.
- Front Desk, our bilingual AI receptionist add-on, answers on your business number at +$149/month with 150 minutes included, then $0.45/min, plus a $10/month business number. It requires one of the two website tiers.
- Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
Other providers’ prices and features below are dated information from the cited sources. Check their current offer directly before comparing. Our website plans and phone answering services cover different needs.
If you are comparing Smith.ai, start with the problem you need to solve: specialist call answering, a stronger website or clearer customer follow-up. ADV/MVMT focuses on the website and enquiry experience, with Front Desk, our bilingual AI receptionist add-on, at +$149/month on top of a website tier. Compare the work included before comparing the monthly bill.
What Smith.ai is, and who it suits
Smith.ai is a U.S.-based virtual receptionist and answering service. Its live agents are North America-based and "work in tandem with AI technology so calls are handled quickly and accurately," per Smith.ai. The service answers calls 24/7, books appointments into your calendar, qualifies and screens leads, blocks spam, and can run outbound calls and 24/7 website chat. Agents offer English and Spanish coverage, and the platform integrates with CRMs, Zapier and booking tools.
Pricing is per call, by plan. As of 2026-05-30, Smith.ai's live-agent receptionist plans run roughly $292.50/mo for 30 calls, $532.50/mo for 60 calls, and $975/mo for around 120 calls, with additional calls billed as overages (commonly around $9.75 to $11 per call). Smith.ai also offers a separate AI-receptionist product starting near $95/mo. Always check Smith.ai's site for current pricing, since plans change.
Smith.ai suits businesses that want trained human agents on the phone — it is especially well regarded by law firms that need legal intake, conflict checks and Clio integration. If your priority is a polished, human-answered phone line and you are comfortable with a cost that scales with your call volume, Smith.ai is a credible choice.
Where ADV/MVMT is different
- Website covers up to five pages in English and French, a mobile-first design, an enquiry form, hosting, maintenance and security updates, a monthly activity summary, a human point of contact and up to 30 minutes of small content updates each month. It is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Extra pages are $150 each and further languages are quoted separately.
- Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
- Start with a clear next step for each enquiry. Website + Bookings organizes contacts, booking requests and follow-ups at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Deeper integrations are scoped after we review your tools, permissions and provider costs.
Smith.ai and ADV/MVMT are not interchangeable subscriptions. Our starting point is your online presence: explaining services, making contact easy and keeping track of the enquiries that arrive.
Smith.ai vs. ADV/MVMT: a fair side-by-side
Compare Smith.ai’s service with the actual scope of your website project. Keep call handling, the site build and usage charges separate in your estimate.
| Feature | Smith.ai | ADV/MVMT |
|---|---|---|
| What it covers | Virtual receptionist / answering service (calls + chat) | Websites, contacts, booking requests and customer follow-up, with the Front Desk add-on. |
| Who handles calls | Live agents working alongside AI | Front Desk: bilingual AI answering at +$149/month, 150 minutes included, then $0.45/min; business number $10/month. |
| Setup | You configure with their team; integrate your own site/tools | Pay as you go: $0 down. Build + Care: $1,500 or $2,200 to build. Timeline agreed after scoping. |
| Pricing model | Per call, by plan (~$292.50–$975/mo for 30–120 calls, plus overages) | Website: $0 down · $179/month, or $1,500 build · $99/month. Website + Bookings: $0 down · $279/month, or $2,200 build · $169/month. Front Desk: +$149/month. |
| Cost as you grow | Rises with call volume (overage per call) | Website: $0 down · $179/month, or $1,500 build · $99/month. Website + Bookings: $0 down · $279/month, or $2,200 build · $169/month. Front Desk: +$149/month. |
| Online booking | Books into your calendar | Online requests in Website + Bookings, confirmed by your team. Calendar connections quoted separately. |
| Google reviews | Not a core service | Honest review requests: optional automation, quoted separately. |
| Website | Not provided | Up to 5 pages in EN and FR, hosting and maintenance on the Website tier. |
| Automation | SMS/email follow-ups; integrations | Follow-up tracking with Website + Bookings; Front Desk adds AI answering at +$149/month. |
| Languages | English & Spanish | English and French included on every tier and in Front Desk; a further language is quoted. |
| Best for | Firms wanting human agents; law firms (Clio intake) | Websites, contacts, booking requests and customer follow-up, with the Front Desk add-on. |
Smith.ai figures are drawn from Smith.ai's site and third-party reviews and are current as of 2026-05-30; verify on Smith.ai's pricing page before deciding.
When Smith.ai might be the better pick
We would rather you choose well than choose us. Smith.ai is likely the better fit if:
- You specifically want trained human agents on every call, not an AI receptionist.
- You run a law firm and need legal-grade intake, conflict checking and tight Clio or MyCase integration.
- You need English/Spanish coverage for a U.S. customer base and French is not relevant to you.
- You only want phone answering and already have your website, booking and reviews handled by tools you like.
Assess Smith.ai for call handling and ADV/MVMT for the website and enquiry experience. The right choice depends on the work you want handled.
How to switch, or get started
- Share your current setup, including Smith.ai if you use it, and what you want to improve.
- We scope the website, enquiry follow-up and any phone connections in a clear proposal.
- You approve a preview. Agreed connections are tested before launch.
Frequently asked questions
Is ADV/MVMT cheaper than Smith.ai?
Cost depends on scope and usage. Our website plans and a specialist answering service cover different needs. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
Can ADV/MVMT do more than answer calls?
Front Desk is our bilingual AI receptionist add-on. On pilot pricing it is +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number, and it requires the Website or Website + Bookings tier. Before launch we review your call volume, languages, existing number and escalation rules, agree a spending cap and test the workflow with you. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
Do you replace my website too?
Website covers up to five pages in English and French, a mobile-first design, an enquiry form, hosting, maintenance and security updates, a monthly activity summary, a human point of contact and up to 30 minutes of small content updates each month. It is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Extra pages are $150 each and further languages are quoted separately.
Is ADV/MVMT bilingual (English and French)?
English and French are included on every tier, on the website and in Front Desk. An additional language beyond English and French is quoted separately, and translation of documents you supply is not included. Everything agreed is written into your proposal and tested before launch.
How long does it take to set up?
We agree a realistic launch schedule after reviewing your needs and receiving your content. You get a preview and a focused revision round before approval. On Pay as you go there is nothing to pay up front; on Build + Care it is 50% to start and 50% before launch. Front Desk setup and any calendar connections are tested before they go live.
Do you serve Canada and the United States?
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Sources
- Smith.ai — Features (live agents working alongside AI, 24/7 answering, booking, lead intake, Spanish, web chat, outbound, integrations)
- Smith.ai — AI Receptionist plans and pricing
- SchedulingKit — Smith.ai Pricing (2026): plans, calls included and per-call overages
- NextPhone — Smith.ai Review: pricing, features and how the per-call model scales (2026)
- CallRail — Smith.ai review: features, pricing and alternatives
PUT IT INTO PRACTICE
A website that does your business justice.
Thoughtful design, easier enquiries and someone who keeps it running. From $0 down and $179 a month, or $1,500 to build and $99 a month for care.
Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.