Websites & customer care in Charlottetown
Key takeaways
- A clear website and organized customer follow-up for Charlottetown businesses, supported remotely.
- Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
- You get the whole stack from one vendor: answering, online booking with reminders, Google review requests and automation that follows up on every lead.
- We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Your Charlottetown business deserves a website that explains your services clearly and makes the first enquiry easy. We connect thoughtful design with straightforward booking requests and organized follow-up, scoped around how your business works.
We're not a local office and we won't pretend to be. We work with Charlottetown-area businesses remotely , set everything up for you, and keep it running.
Who we help in Charlottetown
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
- Barbershops and hair & beauty salons — Collect haircut and treatment requests while you are with a customer.
- Trades — Explain services and collect the details needed for a quote.
- Med spas, clinics and dental — Explain treatments and collect consultation requests.
- Gyms, studios and wellness — Organize membership, class and trial-session enquiries.
- Cafes, restaurants and local retail — Collect reservation, group and catering enquiries.
- Auto shops and home services — Explain services and collect the details needed for a quote.
Optional phone and AI answering
Front Desk is our bilingual AI receptionist add-on. On pilot pricing it is +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number, and it requires the Website or Website + Bookings tier. Before launch we review your call volume, languages, existing number and escalation rules, agree a spending cap and test the workflow with you. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
Online booking and automatic reminders
Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
More Google reviews, on autopilot
A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Follow-up lives in Website + Bookings, and messaging usage is quoted separately.
Automate the busywork
Start with a clear next step for each enquiry. Website + Bookings organizes contacts, booking requests and follow-ups at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Deeper integrations are scoped after we review your tools, permissions and provider costs. Further reading: how to automate your small business
Bilingual EN/FR service
Prince Edward Island has a long Acadian and francophone history. Nearly 13% of Islanders speak French, and the province has had a French Language Services Act since 2013. Your front desk can greet and help callers in English or French, so you never lose a francophone customer because of the language they happened to call in. It's a simple edge most local competitors don't offer.
Transparent pricing snapshot
No quotes to chase and no surprises. Here's the whole menu:
| Tier | Price (CAD) | What is included |
|---|---|---|
| Website | $0 down · $179/month, or $1,500 build · $99/month care | Up to 5 pages in English and French, mobile-first design, enquiry form, hosting, maintenance, a monthly activity summary and up to 30 minutes of content updates each month. |
| Website + Bookings | $0 down · $279/month, or $2,200 build · $169/month care | Everything in Website, plus booking requests on your real availability, a customer contact list, owner alerts, a follow-up workspace and up to 60 minutes of updates each month. |
| Front Desk (add-on, pilot pricing) | +$149/month, 150 minutes included, then $0.45/min; business number $10/month | A bilingual AI receptionist on your business number: answering, messages, booking requests, call summaries and text follow-up. Requires Website or Website + Bookings. |
Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
How to get started
It's quick and remote. Three steps:
- Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
- Start with a clear next step for each enquiry. Website + Bookings organizes contacts, booking requests and follow-ups at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Deeper integrations are scoped after we review your tools, permissions and provider costs.
- Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.
One vendor, the whole stack, done for you — so you can get back to serving Charlottetown.
Frequently asked questions
Do you work with Charlottetown businesses?
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Do I need to be there in person to set this up?
Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.
Is the service available in both English and French?
English and French are included on every tier, on the website and in Front Desk. An additional language beyond English and French is quoted separately, and translation of documents you supply is not included. Everything agreed is written into your proposal and tested before launch.
What does it cost?
Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
How fast can you set it up?
We agree a realistic launch schedule after reviewing your needs and receiving your content. You get a preview and a focused revision round before approval. On Pay as you go there is nothing to pay up front; on Build + Care it is 50% to start and 50% before launch. Front Desk setup and any calendar connections are tested before they go live.
Do you serve the rest of Prince Edward Island, Canada and the United States?
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Sources
- AIRA — 62% of Business Calls Go Unanswered: The $126K Cost (citing 411 Locals 2024)
- BrightLocal — Local Consumer Review Survey 2024 (review reading and star-rating behavior)
- Zippia — Appointment Scheduling Statistics (online booking preference, after-hours bookings)
- Casey Response — Lead Response Time Statistics: The 5-Minute Rule (Harvard/MIT)
- Office of the Commissioner of Official Languages — PEI's French Language Services Act
- Les Rendez-vous de la Francophonie — French speakers in Prince Edward Island
PUT IT INTO PRACTICE
A website that does your business justice.
Thoughtful design, easier enquiries and someone who keeps it running. From $0 down and $179 a month, or $1,500 to build and $99 a month for care.
Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.