Websites & customer care in Fredericton

Your Fredericton business deserves a website that explains your services clearly and makes the first enquiry easy. We connect thoughtful design with straightforward booking requests and organized follow-up, scoped around how your business works.

Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.

Who we help in Fredericton

We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.

• Barbershops and hair & nail salons — Collect haircut and treatment requests while you are with a customer.
• Plumbers, roofers, HVAC and electricians — Give customers a clear way to request a quote or urgent help.
• Med spas, dental and wellness clinics — Explain treatments and collect consultation requests.
• Gyms, studios and trainers — Organize membership, class and trial-session enquiries.
• Cafes, restaurants and auto shops — Collect reservation, group and catering enquiries.

Your proposal sets out the selected features, costs and next steps for your business.

Optional phone and AI answering

Front Desk is our bilingual AI receptionist add-on. On pilot pricing it is +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number, and it requires the Website or Website + Bookings tier. Before launch we review your call volume, languages, existing number and escalation rules, agree a spending cap and test the workflow with you. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.

This matters because the numbers on missed calls are brutal. A 2024 study found only about 37.8% of calls to small businesses are answered by a live person — meaning roughly 62% go unanswered. And those callers rarely try again: about 85% never call back, and roughly 62% simply phone a competitor instead. The first business to respond wins the customer 78% of the time. An always-on front desk puts you first, every time.

Online booking and reminders that fill your calendar

Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included. Further reading: how to automate your small business

More Google reviews, on autopilot

A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Follow-up lives in Website + Bookings, and messaging usage is quoted separately. Further reading: how to get more Google reviews

Automate the busywork

Start with a clear next step for each enquiry. Website + Bookings organizes contacts, booking requests and follow-ups at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Deeper integrations are scoped after we review your tools, permissions and provider costs.

The bilingual angle is a genuine local advantage. New Brunswick is Canada's only officially bilingual province, and in 2021 about 320,000 residents — roughly 42% — could hold a conversation in French. A front desk and automations that switch cleanly between English and French mean you never lose a Francophone customer to a language wall — something a generic out-of-province call centre can't promise.

Transparent pricing snapshot

No quotes-on-request games, no per-minute meters. Real, flat pricing you can plan around:

Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.

How to get started

It's quick and it's remote. Three steps:

• Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
• Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.
• 3. You stop missing calls. Every ring is answered, every review request goes out, and the busywork runs itself.

Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.