Websites & customer care in Gatineau
Key takeaways
- A clear website and organized customer follow-up for Gatineau businesses, supported remotely.
- Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
- It matters because roughly 62% of calls to small businesses go unanswered, 85% of missed callers never call back, and 62% simply dial a competitor.
- Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
Your Gatineau business deserves a website that explains your services clearly and makes the first enquiry easy. We connect thoughtful design with straightforward booking requests and organized follow-up, scoped around how your business works.
Who we help in Gatineau
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Your proposal sets out the selected features, costs and next steps for your business.
Optional phone and AI answering
The numbers behind missed calls are blunt. A 2024 study by 411 Locals found that only about 37.8% of calls to small businesses are answered by a live person — meaning roughly 62% go unanswered. And missed callers don't wait: about 85% never call back, and around 62% immediately contact a competitor instead. Industry analysis pegs the average loss at roughly $126,000 a year per small business.
Front Desk is our bilingual AI receptionist add-on. On pilot pricing it is +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number, and it requires the Website or Website + Bookings tier. Before launch we review your call volume, languages, existing number and escalation rules, agree a spending cap and test the workflow with you. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
Online booking + reminders
Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.
More Google reviews
A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Follow-up lives in Website + Bookings, and messaging usage is quoted separately.
Automate the busywork
Start with a clear next step for each enquiry. Website + Bookings organizes contacts, booking requests and follow-ups at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Deeper integrations are scoped after we review your tools, permissions and provider costs. Further reading: how to automate your small business
Transparent pricing snapshot
Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
| Tier | Price (CAD) | What is included |
|---|---|---|
| Website | $0 down · $179/month, or $1,500 build · $99/month care | Up to 5 pages in English and French, mobile-first design, enquiry form, hosting, maintenance, a monthly activity summary and up to 30 minutes of content updates each month. |
| Website + Bookings | $0 down · $279/month, or $2,200 build · $169/month care | Everything in Website, plus booking requests on your real availability, a customer contact list, owner alerts, a follow-up workspace and up to 60 minutes of updates each month. |
| Front Desk (add-on, pilot pricing) | +$149/month, 150 minutes included, then $0.45/min; business number $10/month | A bilingual AI receptionist on your business number: answering, messages, booking requests, call summaries and text follow-up. Requires Website or Website + Bookings. |
Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page. Further reading: real cost of missed calls
How to get started
Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.
Frequently asked questions
Do you work with Gatineau businesses?
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Do I need to be there in person to set this up?
Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.
Is it bilingual? Can my receptionist answer in French?
English and French are included on every tier, on the website and in Front Desk. An additional language beyond English and French is quoted separately, and translation of documents you supply is not included. Everything agreed is written into your proposal and tested before launch.
What does it cost?
Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
How fast can you set it up?
We agree a realistic launch schedule after reviewing your needs and receiving your content. You get a preview and a focused revision round before approval. On Pay as you go there is nothing to pay up front; on Build + Care it is 50% to start and 50% before launch. Front Desk setup and any calendar connections are tested before they go live.
Do you serve the rest of Quebec, Canada and the United States?
We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.
Sources
- Statistics Canada — English–French bilingualism in Canada, 2021 Census (Gatineau CMA highest at 64.6%)
- Gatineau — Outaouais region, National Capital Region, language profile
- AIRA — 62% of Business Calls Go Unanswered: The $126K Cost (citing 411 Locals 2024)
- 411 Locals — SMBs don't answer 62% of phone calls (study)
- BrightLocal — Local Consumer Review Survey 2024
PUT IT INTO PRACTICE
A website that does your business justice.
Thoughtful design, easier enquiries and someone who keeps it running. From $0 down and $179 a month, or $1,500 to build and $99 a month for care.
Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.