Websites & customer care in Québec City

Your Québec City business deserves a website that explains your services clearly and makes the first enquiry easy. We connect thoughtful design with straightforward booking requests and organized follow-up, scoped around how your business works.

Who we help in Québec City

We work remotely with local service businesses across the Québec City region — the city itself plus Lévis, Beauport, Charlesbourg, Sainte-Foy and the surrounding area. That includes barbershops and salons, med spas and clinics, dentists, auto repair shops, home-services trades (plumbing, HVAC, electrical, cleaning), restaurants and cafés, and professional services. If your customers call, book and expect a fast, French-speaking response, you're who we build for.

We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Further reading: how to automate your small business

Optional phone and AI answering

The biggest leak in most local businesses is the phone. Across studies of small-business call handling, only about 37.8% of incoming calls are answered by a live person — meaning roughly 62% go unanswered — and about 85% of callers who land in voicemail never call back. They simply phone the next business on the list.

English and French are included on every tier, on the website and in Front Desk. An additional language beyond English and French is quoted separately, and translation of documents you supply is not included. Everything agreed is written into your proposal and tested before launch.

Why French-first matters here

Quebec's Charter of the French Language (strengthened by Bill 96 / Law 14) requires businesses to be able to inform and serve customers in French — in person, by telephone, and online. A front desk that answers in French, confirms bookings in French, and follows up in French keeps you compliant and makes a better first impression in a predominantly French-speaking market. When an English-speaking visitor or out-of-province customer calls, the same system handles them in English. One setup, both languages, no awkward gaps.

Online booking and reminders

Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.

More Google reviews, on autopilot

A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Follow-up lives in Website + Bookings, and messaging usage is quoted separately. Further reading: how to get more Google reviews

Automate the busywork

Beyond the phone, a lot of your day is repetitive: following up on quotes, texting missed callers back, chasing no-shows, sending review requests, re-booking lapsed customers. Business Automation handles those flows for you so nothing slips. It matters because speed wins: research published in the Harvard Business Review found that responding to a lead within 5 minutes makes it up to 21 times more likely to qualify than waiting 30, and 78% of customers buy from whoever responds first. Automation puts you first in line, automatically.

Transparent pricing snapshot

No quotes-on-request games. Here's exactly what things cost — the same prices for every Québec City business.

Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page. Further reading: how much an AI receptionist costs

How to get started

Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.