Websites & customer care in Moncton

Your Moncton business deserves a website that explains your services clearly and makes the first enquiry easy. We connect thoughtful design with straightforward booking requests and organized follow-up, scoped around how your business works.

We are remote by design. Greater Moncton is home to roughly 158,000 people across Moncton, Dieppe and Riverview, and it has been the fastest-growing part of New Brunswick for years.

Who we help in Moncton

We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings adds booking requests and follow-up at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number.

• Barbershops and hair salons — Collect haircut and treatment requests while you are with a customer.
• Plumbers, roofers, HVAC and electricians — Give customers a clear way to request a quote or urgent help.
• Med spas, dental and aesthetics clinics — Explain treatments and collect consultation requests.
• Gyms, studios and trainers — Organize membership, class and trial-session enquiries.
• Cafes, restaurants and local retail — Collect reservation, group and catering enquiries.
• Auto shops, cleaners, landscapers and trades — Explain services and collect the details needed for a quote.

Different trades, same problem: one phone, a few hands, and a 24-hour clock. The fix is the same too.

Optional phone and AI answering

The data on missed calls is blunt. A 2024 study by 411 Locals found that only 37.8% of calls to small businesses were answered by a live person — meaning roughly 62% go unanswered. Of those callers, about 85% never call back and around 62% immediately phone a competitor. Industry analysis pegs the average annual cost of missed calls at about $126,000 per small business.

Front Desk is our bilingual AI receptionist add-on. On pilot pricing it is +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number, and it requires the Website or Website + Bookings tier. Before launch we review your call volume, languages, existing number and escalation rules, agree a spending cap and test the workflow with you. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page. Further reading: how much an AI receptionist costs

Online booking and reminders

Plenty of your customers would rather not call at all. Around 70% of consumers prefer to book online, and a large share of bookings — roughly four in ten — happen after you have closed for the day. If the only way to reach you is a phone that rings out at 9 p.m., those jobs go to whoever has a "Book now" button.

Website + Bookings adds booking requests on your real availability, a customer contact list, owner alerts by email and text and a follow-up workspace. It is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested for your own tools before they are included.

More Google reviews

In a connected city like Moncton, your reputation is your reviews. As of 2026, about 97% of consumers read online reviews for local businesses before they choose one. More stars and more recent reviews mean more calls — it is the closest thing to free advertising a local business has.

A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Follow-up lives in Website + Bookings, and messaging usage is quoted separately. Further reading: how to get more Google reviews

Automate the busywork

Speed wins customers. Businesses that reply to a new lead within 5 minutes are up to 21 times more likely to qualify it than those that wait 30 minutes, and 78% of customers buy from whoever responds first. Most local businesses simply cannot hit that by hand.

Start with a clear next step for each enquiry. Website + Bookings organizes contacts, booking requests and follow-ups at $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk adds bilingual AI answering at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number. Deeper integrations are scoped after we review your tools, permissions and provider costs. Further reading: how to automate your small business

Transparent pricing snapshot

These are our prices: $0 down and $179/month, or $1,500 to build and $99/month for care; $279/month or $2,200 and $169/month with Bookings. Your proposal confirms the scope, any additional costs and the timeline before payment.

Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care. Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care. Front Desk, our bilingual AI receptionist, is an add-on at +$149/month with 150 minutes included, $0.45/min after that and a $10/month business number; it requires one of the two website tiers. We agree the scope and timeline before payment. Pay as you go is a 12-month term, then month to month; with Build + Care, the care plan is month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.

How to get started

Start by sharing your business, existing website and the part of your customer experience you want to improve. We review the brief, agree the scope and send a proposal before payment. Website is $0 down and $179/month on a 12-month term, or $1,500 to build and $99/month for care; Website + Bookings is $0 down and $279/month on a 12-month term, or $2,200 to build and $169/month for care.